Shipping policy

ORDER PROCESSING:
Please allow [5-7 days] to process your order. Expect an email within [2-3 days] to let you know your order is on the way!

STORE PICKUP - THIS FEATURE IS NOT YET AVAILABLE
Orders can be picked up daily, from [time]. An email will be sent when your order is ready for pickup. 

LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to
shipping" button. Local delivery is available for addresses within 2 miles of our shop.
If the local delivery option does not show up during checkout, your order is not eligible for local delivery.

Orders placed before 5pm during store hours 9am-5pm will be delivered the same
day. Orders placed outside of these hours will be delivered the next day we are open.
When your order is ready for delivery, you will receive an email with real-time tracking
information.

DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.

REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@guardnguide.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact at info@guardnguide.com